Exceptional performance requires each department to work together cohesively toward a common goal to attain client satisfaction. In order to provide quality service along with advanced technology, The Protection Bureau has revolutionized the process of true end-to-end security.


The Protection Bureau has proven performance in the following areas:

Sales
The Protection Bureau’s sales staff is at a level of technical sophistication and size to successfully complete the largest and most complicated system integration projects, yet continue to offer the personal care and service of a family-owned company. We begin any relationship by seeking to learn as much as possible about our client’s operation, the physical building(s) and plans for expansion or growth, and then develop a program that will address the results of a thorough risk analysis.

Design
The Protection Bureau uses a research-intensive approach that will best suit the application. We offer clients the advantage of a single provider for all services and maintain top-quality security technologies, including fire/life safety, access control, CCTV and intrusion detection to ensure a quality integrated security system.

Engineering
Integration is an important aspect of any security or communication system. The Protection Bureau seeks to value-engineer projects to reduce up-front costs and seamlessly manage the convergence of various technologies, programs, hardware and communications. The result is that the client receives a usable and reliable system that is scalable over time for maximum return on investment.

Project Management
Our Project Managers are tasked with maintaining the integrity of system design. The Project Manager is the liaison between the client, installation team, engineering, and the security sales consultant to ensure we meet and exceed expectations. Their commitment reflects our reputation of on-time delivery and customer satisfaction.

Installation
In keeping with The Protection Bureau’s high standards, all of our technicians are trained and certified by the National Burglar and Fire Alarm Association. More than 50 skilled technicians compose our installation teams who are dedicated to the highest level of customer care.

Database / Training
The hallmark of The Protection Bureau is our training and system support. We have a full-time database management department which programs the database, trains clients in operation and provides software support to their staff whenever they need it. Few companies make this commitment and investment to provide effective security.

Service
We are a 24-hour service company, and our clients are guaranteed a quick response by our certified technicians. This is particularly important when dealing with locks, granting access and monitoring fire and intrusion alarms. The Protection Bureau owns and operates its central station at the company’s headquarters. Personalized service ensures that clients have the highest level of response to emergency needs.